Much has changed since she first came to the airport. But one thing is the same: the joy Josie finds in seeing people’s travel dreams take flight.

Vast majority of travellers are happy with their time at the airport

Unique brand has helped build pride among airport workforce.

Opportunities await in customer service, security, administration and more.

For more than two decades, Cathie Tonkin has kept tabs on every inch of the airport as its resident mapmaker.