Safety &
Security

Keeping you safe and secure at work.

As Canada’s largest airport, safety and security are at the core of every decision we make. Toronto Pearson Safety is the program that details our commitment to the safety and security of everyone who works at or travels through Pearson.

SAFETY STOP

SAFETY STOP

Welcome to Pearson!

At the airport, we are committed to the safety and security of our employees, passengers and guests who visit Toronto.

Travel is back and that means we have a lot of passengers, baggage and cargo to moving through the airport. You are the first step in keeping safe at work.

Here are a few things you should know when working at the airport:

  • When working airside, safety vests must be worn properly at all times. Vests help all vehicles, including aircraft, see you.

  • In preparation for the day, make sure you have completed your personal health check and are fit for access.

  • Safety is a joint effort. Reporting concerns as you see them helps to keep us all safe. If you see something, say something. Learn how to report concerns.

  • Foreign Object Debris (FOD) refers to any object found in a location that can potentially cause damage to aircraft or result in an injury. Let’s keep our home clean and dispose of FOD when you see it. Get more info on FOD.

  • Smoking and vaping are prohibited inside the building and in secure areas. Designated areas are located on the arrivals and departures curbs.

  • A little kindness goes a long way. Be respectful of your fellow airport workers. We’re all in this together. Threats and abusive language are not tolerated at Toronto Pearson.

  • Let’s keep everyone safe. Display your Restricted Area Identify Card (RAIC) clearly when you are working to show your fellow airport employees you have the appropriate clearance.

  • Take a “Safety Stop” before you begin your task to ensure you have the right tool, the right knowledge and the right protective equipment to complete the task safely.

  • Wear the right Personal Protective Equipment (PPE) for the task at hand. This could include safety shoes or boots, eye and ear protection, and gloves, as per your company’s protocol and tasks.

Eye on Safety Newsletter

Eye on Safety is a newsletter that provides tips on how to identify and address common safety concerns at the airport. Learn how to create safe environments for yourself and others each day – at home, while travelling and at work.

Safety & Security Information

Reporting

Here’s how you can report emergencies, security concerns and proactively prevent injuries. For general inquiries about the Toronto Pearson Safety Program or to get in touch with the Safety Team directly, please e-mail safety@gtaa.com.

What happens when you report a safety concern?

When a safety concern is reported, we start a seven-step process to assess and address the issue:

  1. First response – Thank you for reporting!

  2. Risk analysis – How serious is this event?

  3. Investigation – What happened?

  4. Root cause analysis – Why did this happen?

  5. Corrective action – How are we going to fix this?

  6. Audit – Did we fix the issue?

  7. Feedback – All safe! Thank you for reporting.

Proactive concerns, and employee injury, illness or near-misses

Scan this code (or fill out the Reporting Form) to report proactive safety concerns to:

  • Report proactive safety concerns, like wet or icy floors, dangling wires, or unsafe behaviours

  • Report employee injury or near-miss (GTAA only) such as slip, trip & fall, struck by equipment or moving objects, back injuries, illness such as dizziness after exposure to hazardous chemical, etc.

  • NOTE: Non-GTAA employees should follow their company’s injury reporting procedures)

*Exception to reporting through On-line Form: If an employee identifies an unsafe behaviour or unsafe condition (e.g. working at heights with no fall protection, a vehicle speeding on the airside apron), proactively report this to the non-emergency number right away (416-776-3055).

Report proactive security concerns, like anticipating future problems, needs, or changes to Security within the Terminals or Airside.

Training & Courses

Safety Program

Airport employees share responsibility for the safety and security of each person at the airport. We aim to keep the airport free of accidents and hazards and to operate in a safe manner.

If you have questions or would like to get involved, contact the Toronto Pearson Safety Program team at safety@gtaa.com.

Check out the latest safety news and updates.

We offer many opportunities to get involved in safety programs or events, such as:

Airside Safety

Nam vitae commodo nisi, ac egestas mi. Fusce ultrices ultrices vehicula. Curabitur aliquet enim quam, eget iaculis nisl elementum luctus. Morbi porta laoreet dui.

How to keep the airside safe from FOD

Foreign Object Debris (FOD) can be prevented by ongoing inspections of work areas and removing it.

Special Events

Come join us as we kick off two exciting events this September

Airside Safety Week – September 16 to 20

Canadian Airports Safety Week – September 23 to 27

These two annual events offer back-to-back weeks of programming that promote healthy, safe and secure work practices among airport employees. All airport staff, whether they work in the terminal building or on the airfield, are encouraged to take part in on-site and online activities for the chance to win some great prizes. Check out each event’s web page to learn more and to pre-register for activities like the Safety Road-eo, Stormwater Facility Tour, and more!